Matthew Malone uses personal experiences to help families plan ahead
Coleman Funeral Home has hired a Family Service Manager, Matthew Malone. In his role, Malone helps families make pre-arrangements for the loss of a loved one. He also manages Garden of Memories Oxford, a perpetual care cemetery located off Highway 7 North.
While he is only 31 years old, Malone has experienced first-hand how important pre-planning can be. Personal experience defined his career path early on.
“My mother passed away in 2006, when I was only 18,” Malone said. “She had no form of pre-planning in place.” Making arrangements for his mother in the midst of his and his family’s grief, Malone began to understand why people choose to make arrangements in advance.
“As a family we were left with all the decisions that had to be made and the financial burden of a funeral,” Malone said.
“I wanted to help people realize that you can arrange your funeral and pay burial expenses in advance. You can really plan out a memorialization and make sure that your story is told.”
Tanya Pettit, Coleman Funeral Home’s pre-planning specialist, says pre-planning is the most caring final gift one can make to their family.
“When a loved one has made their own arrangements, the family members can simply focus on comforting each other and celebrating the life of their loved one,” she said. “They know that everything has been taken care of exactly the way their loved one meant it to be.”
Since his career began in 2016, Malone has learned how important it is to listen to the families that he works with.
“In a role like this, you have to be able to actively listen,” he said. “If you aren’t actively listening to family, you won’t know how to properly build a memorial that will speak to the character of the person.”
Malone, who is currently pursuing a business degree at Ashford University, has previously managed four different cemeteries. He looks forward to using this experience in his role at Garden of Memories Oxford.
“Garden of Memories Oxford has become a premier cemetery for this community,” he said. “With the city’s cemetery having only a few plots remaining, this beautiful memorial park will be a blessing to the community for generations to come.”
When he is not at work, Malone enjoys spending time with his two godchildren, writing grants, and working with non-profits. Malone has previously sat on the board of directors for three different non-profits.
To schedule a pre-need consultation with Coleman Funeral home or to purchase burial plots in Garden of Memories Oxford, contact Malone at [email protected] or (662) 676-0006.